Returns and Refunds Policy
Last updated: 10/04/2026
Under the Consumer Contracts Regulations 2013, you have the right to cancel your order within 14 days of receiving your item.
1. RETURNS
You have 14 days from receiving your item to request a return.
To start a return, please contact us at: hello@yorkshirereadingsociety.co.uk
Items must be:
Unused
In original condition
In original packaging
2. RETURN ADDRESS
Returns should be sent to:
41 Raynville Way, Leeds, England, LS12 2JZ
3. REFUNDS
Once we receive and inspect your return, we will notify you.
If approved, your refund will be processed within 14 days via your original payment method.
4. RETURN SHIPPING
Customers are responsible for return shipping costs unless the item is faulty or incorrect.
5. FAULTY OR DAMAGED ITEMS
If your item arrives damaged or incorrect, contact us within 48 hours with photos.
We will offer a replacement or full refund.
6. NON-RETURNABLE ITEMS
We do not accept returns on:
- Personalised or custom items (if applicable)