Returns and Refunds Policy

Last updated: 10/04/2026

Under the Consumer Contracts Regulations 2013, you have the right to cancel your order within 14 days of receiving your item.

1. RETURNS

You have 14 days from receiving your item to request a return.

To start a return, please contact us at: hello@yorkshirereadingsociety.co.uk

Items must be:

  • Unused

  • In original condition

  • In original packaging

2. RETURN ADDRESS

Returns should be sent to:
41 Raynville Way, Leeds, England, LS12 2JZ

3. REFUNDS

Once we receive and inspect your return, we will notify you.

If approved, your refund will be processed within 14 days via your original payment method.

4. RETURN SHIPPING


Customers are responsible for return shipping costs unless the item is faulty or incorrect.

5. FAULTY OR DAMAGED ITEMS

If your item arrives damaged or incorrect, contact us within 48 hours with photos.

We will offer a replacement or full refund.

6. NON-RETURNABLE ITEMS

We do not accept returns on:
- Personalised or custom items (if applicable)